Sample audit

A sample audit that calibrates the rep companion.

This example uses no customer data. It shows how Convinced finds missed buyer signals, unsupported claims, vague next steps, and POC gaps, then turns them into a next-call companion loop.

Synthetic call excerpt

08:16Buyer

We tried a dashboard last year, but dispatch teams still worked in spreadsheets.

11:03Buyer signal

Finance only cares if we can show a baseline and reduce dwell-time penalties.

11:28Rep

Yes, our analytics module gives leadership a real-time view across every site.

We score the moments that change a deal: buyer numbers, proof requests, owner clues, deadlines, and next-step openings the rep failed to use.

Missed pain signal

We are already pushing warehouse dwell-time reduction this quarter.

Missed rep move
No baseline, cost of delay, owner, or success metric.
Companion move
Ask for current dwell-time baseline and who owns the initiative.

Unsupported claim

Can you prove the outcome in our type of operation?

Missed rep move
Rep drops a generic 75% automation claim.
Companion move
Use only approved proof or mark the claim as unsafe.

Vague next step

Send something we can review internally.

Missed rep move
No champion brief, mutual action plan, or POC exit criteria.
Companion move
Land a buyer-owned next step with owner, date, and success metric.

Audit artifacts

What the rep gets before the next buyer conversation.

The audit gives the rep a stronger lifecycle: brief, rehearsal, live cue, post-call action, and memory update.

Rep baseline audit

Where active conversations drifted after engaged calls.

Missed buyer moments

10-20 evidence-backed examples with transcript references.

Next-call brief

Say / Ask / Prove / Land for the next high-stakes call.

Pilot success metric

The narrow behavior the companion should improve first.

Founder CTA

Bring us five recent calls. We will show what your rep should do differently on the next one.

We will show the missed buyer signals, the missing account memory, and the call plan your reps should use next: what to ask, what to prove, who to involve, and what date to land.

See sample audit